Help centre
Step-by-step guides for everything Nestino does.
Getting started
- Welcome to Nestino — what the app does
An overview of Nestino right after signing in — where Home, Tasks, Expenses, Calendar, Rewards, Family and Settings take you, and how a child's view differs.
- First run: the setup wizard
How to create an account in Nestino, verify your email, and go through the four-step wizard that sets up your household, invites your family, and picks expense categories.
- Signing in — adult vs. child
How an adult signs into Nestino with an email and how a child signs in with a family code and username, and where to find the family code.
- The dashboard: what it shows
What the cards, numbers and links on Nestino's dashboard mean, and how the child view differs from the adult one.
Tasks
- Creating and assigning a task
How to create a new task in Nestino, give it a due date and priority, and assign it to a family member.
- Task lifecycle: Pending → In progress → Awaiting approval → Completed
How a task moves through the Pending, In progress, Awaiting approval and Completed statuses, who sees which buttons, and when points get credited.
- Approving and rejecting tasks
How an admin or parent approves or rejects a task awaiting approval, and when points get credited for it.
Expenses
- Logging an expense
How to log an expense in Nestino, fill in the amount and category, and who in the family can add expenses.
- Receipts and documents
How to attach a receipt or document to a saved expense, which formats and size it supports, and who can access it.
- Monthly expense overview
How to read the top of the Expenses page — the total amount for the month, the chart by category, and how to filter the transactions table.
- Expense categories
How to manage preset and custom expense categories, and what to do when your family hits the limit of five custom categories.
Recurring
- Recurring payments — intervals and reminders
How to set up a recurring payment like Netflix or rent, configure the interval and reminder, and what happens once you set a reminder recipient.
- Recurring task templates
How to set up, edit, pause, resume and delete a recurring task template on the Tasks tab in Recurring.
- Pausing and resuming
How to pause and resume a recurring payment or a recurring task template without losing any settings.
- Calendar
The calendar, in month or agenda view, brings together tasks with a due date and upcoming recurring payments; you'll find it in the main navigation between Expenses and Rewards.
Rewards
- Reward modes: none, points, currency
How the three reward modes — None, Points and Currency — work, where the family admin sets them, and everything a switch resets.
- How points are earned and adjusted
How points for completed tasks are credited to the balance, when that happens, and how an admin or parent can adjust it by hand.
- Default point values by difficulty
Where a family sets guideline point values for a task's three difficulty levels in Settings, and why the numbers never fill themselves into the task form.
Family
- Inviting someone to your family
How to invite another adult to your family by link or email, and what happens to the invite afterwards.
- Creating a child account
How an admin or parent creates a child account with a name, username and password, where to then find the family code for the child to sign in, and why a forgotten child password can't currently be recovered.
- Roles and permissions — who can do what
An overview of family roles — Admin, Parent, Member, Child and Guest — and the rules for who can invite, approve tasks or change others' roles.
Settings
- Notifications and push (including the iOS PWA)
How to turn on push notifications on each device, set them up by event type, and manage the devices that receive them.
- Quiet hours
How to set the quiet hours during which Nestino sends you no push notifications.
- Appearance, language and defaults
How to set the theme, accent color, layout density, app language and the Defaults screen.
- Changing your password and signing out everywhere
How to change your sign-in password in Nestino, what rules the new password must meet, and how to sign out of every device in one step with the Sign out everywhere button.
- Export and account deletion
How to request a copy of your data and how to permanently delete your account – with a seven-day grace period and the condition that you must not be the sole Admin of any family.